Here is a quick tip for early adaptors of Adobe CS3. If you want to install both CS2 and CS3 on the same Mac, make sure you install Adobe CS2 first. If Adobe CS3 is already installed, the CS2 installer will gray out Acrobat, Illustrator and InDesign, thinking those applications are already installed.

The simple, but frustrating solution is to uninstall CS3 and reinstall CS2 first.

Over the years, many clients have asked me about the possibility of backing up over their studio’s Internet connection. It is an enticing idea. Every night your studio’s work files are magically whisked away to a safe online server. That fantasy is coming closer to reality. Mozy.com provides unlimited backup storage for $4.95/month per computer— […]

How do you keep track of the latest versions for all your installed Mac software? Apple’s built-in Software Update helps keep software like iTunes and Mac OS X updated. Adobe and Microsoft have built-in tools to check for updates of Creative Suite and MS Office. But what about the rest of your assorted software? That’s […]

Does your creative team rely on Internet to keep the business running? If any interruption in email causes major headaches, you might consider adding a backup Internet connection for your studio.

There are routers available that support dual Internet connections. For example, your office might have a primary high-speed connection, with a secondary inexpensive connection as backup.

A common example would be to install both Cable and DSL Internet connections simultaneously — making it less likely that both connections would be down at the same time.

Apple ships their new Apple Remote with every computer they make today. We’ve started hearing complaints from designers whose Macs go wacky when coworkers run a presentation using one of these ubiquitous devices. We’ve compiled links to a couple handy Apple Technotes that document how to pair a remote with a specific Mac (or Apple […]

Some early adopters are experiencing problems installing their new copy of Adobe CS3. If you tested the public beta version of Photoshop CS3 on your computer you will see the following cryptic error when you try to install the full version:

“Adobe Photoshop CS3 cannot be installed because it conflicts with: Adobe Photoshop CS3”

If you’ve seen this error, you must first remove the beta version of Photoshop CS3. That takes more than simply trashing the application folder.

Thanks to everyone who joined us for Creativetechs’ presentation “Getting Ready for CS3, Leopard and New Macs!” at the School of Visual Concepts. We had a fun evening.

Turnout was great, and the audience Q&A at the end of the night went on for at least an hour after the show. Obviously this is a hot topic.

As always, here is a PDF of our presentation:

CS3 and Leopard 03-28-2007.pdf

In addition, we’ve compiled some extra links in this blog post…

This tip’s headline is a bit alarmist — so let us clarify. When you are running software updates, or installing new security patches, you shouldn’t do anything with your Mac while it’s running through the last “Optimizing System Performance” phase of a software update. Launching applications while your Mac is performing this last phase of […]

Apple slipped a nice bonus into their iTunes 7 upgrade: The abiliity to easily manage multiple music libraries. Switching libraries is simple; hold down the option key on your Mac (or shift key in Windows) when you launch iTunes. You’ll be presented with an option to create a new library or choose the library you […]

We’ve been getting calls this week about updating Microsoft Entourage for the new Daylight Savings Time (DST) changes this year. We probably should have run this as a tip a week ago. Here it is now: Microsoft Entourage 2004: Update your copy of Entourage to at least version 11.3.3. Download the latest patch from Microsoft […]