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July 24, 2019

The Secret Trick That Lets You Paste Phone Numbers into the Phone App

The Secret Trick That Lets You Paste Phone Numbers into the Phone App

Most iOS apps and many Web sites make phone numbers “hot” so you can tap them to call. But it’s not uncommon to run across a number that’s formatted oddly or broken across a line of text such that it can’t be recognized. Just because iOS can’t recognize it doesn’t mean you have to memorize the number temporarily or flip back and forth to the Phone app to type it in it. Here’s a workaround. Double-tap the start of the phone number to select it, and then drag the rightmost blue handle to extend the selection to the entire number. Tap Copy in the popover that appears to copy it. Then switch to the Phone app, tap Keypad at the bottom, and then tap in the blank white area at the top where typed numbers would appear. When a Paste button appears, tap it, and if the Phone app recognizes the number correctly, tap the green Call button to place the call.

(Featured image by Markus Spiske temporausch.com from Pexels)

Our tips are better than queso on a corn dog.

More great tips from the archives…

July 24, 2019
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Keep-tech-cool-photo
July 1, 2019

Some May Like It Hot… But Your Technology Prefers to Stay Cool

How hot is too hot for your Apple devices? You may be surprised by the answer.
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July 1, 2019
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battery
June 11, 2019

A Quick Way to Check Battery Levels on Your iPhone, Apple Watch, and AirPods

A Quick Way to Check Battery Levels on Your iPhone, Apple Watch, and AirPods

Apple’s Batteries widget is a little known but highly useful tool for quickly assessing which of your small Apple devices is lowest on power—something you may wish to do when traveling with only one charging cable. To access it, switch to Today view on the iPhone, accessible by swiping right on the Home screen or Lock screen. If the Batteries widget isn’t already there, scroll to the bottom, tap Edit, and tap the green + button to the left of Batteries in the list. Of course, if you just want to check the battery status on one device, that’s possible too. It’s easy to figure out how much power remains in your iPhone’s battery because of the indicator at the top right of the screen (swipe down on it to invoke Control Center and see the percentage on the iPhone X and later). On the Apple Watch, swipe up on the screen to see its battery percentage in Control Center. For AirPods, open the case and wait for the pop-up to appear on your iPhone’s screen.

(Featured image by Adam Engst)

More stuff you should know…

June 11, 2019
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Easier Ways to Move the Cursor When Editing Text on an iPad or iPhone

If you find selecting and editing text on an iPad or iPhone difficult, give trackpad mode a try. We explain how it works and how Apple improved it in iOS 12
Read More
April 17, 2019
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A Quick Trick to Turn Your iPhone into a Magnifying Glass

It’s maddening to want to read a serial number or other bit of fine print that you can barely see. But fret no longer—your iPhone or iPad makes a fabulous magnifying glass! Assuming Magnifier is enabled in Settings > General > Accessibility > Magnifier, you can bring it up by pressing the Home button (for Touch ID devices) or side button (for Face ID devices) three times quickly. If that’s too hard to remember, you can also add a Magnifier button to Control Center in Settings > Control Center > Customize Controls. The special camera viewfinder is zoomed automatically, but you can change the zoom level with the slider, tap the flash icon to turn on the LED light (if available on your device), enable a filter to change the color or contrast, or lock the focus by tapping the lock icon. You can also freeze the image by tapping the white shutter button, which is great for grabbing a picture of a tiny serial number on the back of some device (tap that button again to resume using Magnifier). To leave Magnifier, press the Home button or swipe up from the bottom of the screen.

And YES – Jason Boettcher. I actually use this, because suddenly I have the eyes of a much older man. XOXO- T

April 7, 2019
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Apple’s New AirPods Add “Hey Siri,” More Talk Time, and Optional Wireless Charging
March 20, 2019

Apple’s New AirPods Add “Hey Siri,” More Talk Time, and Optional Wireless Charging

Apple just released the second-generation AirPods with faster connections, more talk time, “Hey Siri,” and an optional Wireless Charging Case. The AirPods were great before, and now they’re better than ever.
Read More
March 20, 2019
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Troubles with Messages? Read On for Ten Possible Solutions
February 21, 2019

Troubles with Messages? Read On for Ten Possible Solutions

Apple’s Messages app for iOS and macOS generally works well, but when it doesn’t, figuring out what’s wrong and how to fix it can take some doing. Here are a few of the most common solutions we’ve come across for problems with sending and receiving messages.

Help Android-switcher friends turn off iMessage

Do you have a friend who previously used an iPhone but later switched to an Android phone? People like that can confuse your copy of Messages, which doesn’t know if it should send to them via iMessage (no) or SMS (yes). If you text with someone in this situation, get them to deregister from iMessage.

Check device connectivity

If messages aren’t flowing when you think they should be, the first “is it plugged in?” thing to check is connectivity. Make sure that your iPhone has at least cellular service (for SMS) and cellular data (for iMessage) and that your iOS device isn’t in Airplane mode. In the case of a Mac, make sure it’s connected to your network.

Relaunch the Messages app

Force-quitting in iOS isn’t something you should do willy-nilly, since it slows down your device and hurts battery life, but it’s worth trying if Messages isn’t sending or receiving messages correctly. Double-press the Home button on Touch ID devices or swipe up and to the right from the bottom of the screen on Face ID devices, then swipe up on the Messages app thumbnail to force-quit it. On the Mac, just quit and relaunch Messages.

Toggle iMessage off and back on

Here’s an easy one. In iOS, go to Settings > Messages and turn the iMessage switch at the top off and back on. iMessage may take a minute or two to reactivate. On the Mac, go to Messages > Preferences > iMessage > Settings, uncheck Enable This Account, and then log in again.

Toggle Messages in iCloud off and back on

With the new Messages in iCloud feature, Apple syncs conversations through your iCloud account. If messages from one device aren’t showing up properly on another device, in iOS, go to Settings > Your Name > iCloud and turn Messages off and back on. On the Mac, go to Messages > Preferences > iMessage > Settings and uncheck and recheck Enable Messages in iCloud.

Verify your phone number and email addresses are correct in Messages settings

SMS relies on a phone number, and you can be contacted via iMessage via a phone number or email address. Make sure you can be reached at all the appropriate ones. In iOS, go to Settings > Messages > Send & Receive to check. On the Mac, look in Message > Preferences > iMessage > Settings.

If they’re not right, fix them in iOS in Settings > Passwords & Accounts > iCloud > Your Name > Contact Information, by tapping Edit in the Reachable At section. On the Mac, you add these addresses with the plus button in System Preferences > iCloud > Account Details > Contact.

Verify that SMS fallback is enabled

When you’re in an area with sketchy cell service, there may not be enough of a data connection for iMessage to work. In such a situation, SMS text messages are more likely to get through, but Messages will try to send to iMessage users via SMS only if you turn on Send as SMS in Settings > Messages.

Check text message forwarding settings

If you’re receiving SMS messages on your iPhone but not any of your other devices, make sure Text Message Forwarding is enabled for the relevant devices (they need to be signed in to the same iCloud account). On your iPhone, look in Settings > Messages > Text Message Forwarding.

When in doubt, restart

Restarting can resolve all manner of problems, so it’s always worth a try if all the settings and accounts are correct. On the Mac, of course, just choose Apple > Restart. For iOS devices with Touch ID, press and hold the top button until the Slide to Power Off slider appears. For those with Face ID, press and hold the side (iPhone) or top (iPad) button and one of the volume buttons until the slider appears.

Reset network settings in iOS

Finally, the most voodoo of the fixes we’ve seen work is to reset network settings in iOS. You don’t want to start with this option because doing so also resets Wi-Fi networks and passwords, cellular settings, and VPN settings. But if all else fails, go to Settings > General > Reset > Reset Network Settings.

If none of these techniques fix your problem, let us know and we’ll see what we can do to help!

Social Media: Having trouble with sending or receiving in Messages? Read this article for solutions to common texting problems:

February 21, 2019
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The Secret Trick for Enabling Caps Lock When Typing in iOS
January 15, 2019

The Secret Trick for Enabling Caps Lock When Typing in iOS

The Caps Lock key on Mac keyboards often feels extraneous, since it’s easy enough to hold the Shift key while typing multiple capital letters for acronyms like HIPPA or when you want to shout GET OFF MY LAWN! But if you need to do that on an iPhone or iPad, it’s annoying to keep tapping the Shift key to switch to the uppercase keyboard for each letter. Luckily, Apple has baked a time-saving trick into its onscreen keyboard. Tap the Shift key twice in a row to lock it on, type the letters you need, and tap it again to unlock it. Notice that when Shift is locked on, a horizontal line appears beneath the arrow on the Shift key.

January 15, 2019
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Three Ways to Tell If You Should Get a New iPhone Battery before 2019
December 3, 2018

Three Ways to Tell If You Should Get a New iPhone Battery before 2019

Are you happy with your iPhone’s battery life? If your iPhone regularly ends up in Low Power Mode or doesn’t always make it to the end of the day without extra juice, read on to learn how to determine when it’s time for a new battery.

It may be important to get to this soon because people with an iPhone 6, SE, 6s, 7, 8, or X can likely get Apple to replace the battery for just $29 through December 31st, 2018—the price will go up in 2019. (The cost is $79 for even older iPhones; non-Apple repair shops may be less expensive, but it’s generally better to stick with Apple’s parts and service providers.) That $29 price is thanks to a discount program Apple instituted in January 2018 as an apology for silently reducing the performance of the iPhone 6 and later in an effort to prevent them from shutting down due to weak batteries. See Apple’s A Message to Our Customers about iPhone Batteries and Performance for details.

Here are the top three signs that you need a new battery right away.

1. Your iPhone Is Bulging

This one is obvious and possibly dangerous. If the lithium-ion battery in your iPhone is defective or damaged, it can swell due to outgassing or other chemical reactions. In the worst case, a swollen battery can catch fire or explode—it’s why airlines are concerned about batteries in luggage.

If you notice your iPhone is swelling, you need to deal with it immediately. Power it off and place it in a fireproof container. Then take it to a repair professional or an Apple store right away, or call us for advice on how best to proceed.

2. Your Older iPhone Has Lousy Battery Life or Shuts Down Unexpectedly

Generally speaking, iPhone batteries last a few years without losing too much capacity. However, if your iPhone’s battery drains well before the end of the day, or if it shuts off unexpectedly, that’s a sign that you may need to replace the battery.

Before you do that, go to Settings > Battery and look at battery usage by app, which shows which apps have consumed the most power for the last 24 hours or the last 10 days. Tap Show Activity to see how many minutes the app was in use.

If anything near the top of that list seems odd—it’s not an app you use much or its background activity is excessive—consider force-quitting the app. (Open the app switcher by double-pressing the Home button on a Touch ID iPhone or swiping up and slightly right on a Face ID iPhone, then swipe up on the app’s thumbnail.) You might also disable that app’s switch in Settings > General > Background App Refresh.

But if your iPhone is more than a few years old, it’s probably time for a new battery. Batteries are consumable items, and Apple designs the iPhone to retain up to 80% of its original capacity after 500 complete charge cycles (from 0% to 100%, even if that comes over the course of several charging sessions). Don’t suffer with a weak battery—just get it replaced.

3. An iPhone 6 or Later Feels Sluggish

Starting with iOS 10.2.1, Apple changed things so the iPhone 6 and later would reduce performance to avoid peak power demands that could overwhelm an older battery and cause the iPhone to shut down unexpectedly. Not shutting down is good, but reducing performance is bad.

So if you have an iPhone 6 or later that feels poky, it may be iOS throttling performance to work around a weak battery. With iOS 11.3 or later on these iPhone models, you can go to Settings > Battery > Battery Health to learn more about your battery. iOS displays your maximum battery capacity and, under Peak Performance Capability, tells you if it has enabled performance management to avoid shutdowns. That’s a hint you need a new battery, and we’d be concerned about any maximum capacity under 90%.

iOS lets you disable performance management to avoid the throttling, but it’s nuts to do that and risk unexpected shutdowns. Just replace the battery and your performance will return to normal.

Apple will replace an iPhone battery for free under warranty only if its maximum capacity is under 80% and it has had fewer than 500 charge cycles. However, as previously noted, the company will replace an out-of-warranty battery in the iPhone 6 and later for $29 (plus $6.95 if shipping is required) through the end of 2018, so it’s worth taking advantage of the deal this month. In 2019, the price will go up to $49 for most iPhones and $69 for the iPhone X.

So hey, don’t suffer with an iPhone that’s working poorly due to the battery!

 

December 3, 2018
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Use Continuity Camera to Scan Documents and Take Photos Right into Mac Documents
October 16, 2018

Use Continuity Camera to Scan Documents and Take Photos Right into Mac Documents

Have you found yourself composing an email message on your Mac while staring glumly at the receipt or document you need to scan and attach to the message? Adding that scan to the message isn’t impossible, but until macOS 10.14 Mojave, it hasn’t necessarily been easy.

It’s super simple now, thanks to a new Mojave feature called Continuity Camera. It lets you take pictures or scan documents with an iPhone or iPad running iOS 12 and have those images show up immediately on the Mac, either in a document or on the Desktop.

Continuity Camera Basics

Apart from Mojave and iOS 12, Continuity Camera requires that the devices be on the same Wi-Fi network, have Bluetooth turned on, and be logged in to the same Apple ID, which must use two-factor authentication. Continuity Camera also requires explicit support in apps, which means for the moment that it works only in Apple’s apps, including the Finder, Mail, Messages, Notes, TextEdit, Pages, Keynote, and Numbers. We aren’t aware of any third-party apps that support it yet.

How you access Continuity Camera can vary by app, but the most common approach is to Control- or right-click where you want the scan or photo to go. Look either for commands for Take Photo and Scan Documents, or for an Import from iPhone or iPad submenu, under which those commands will be replicated for each device.

The Take Photo and Scan Documents commands may also appear in the File menu or in an Insert menu. Plus, Mail composition windows have a drop-down menu on the right side of the toolbar that includes those commands.

Should you import directly into an app, or onto the Desktop? It’s up to you, of course, but adding a file to the Desktop that you can then drag to its eventual destination gives you more options for reuse or modification, along with backup. That could be important since the photos and scans aren’t stored on the iPhone or iPad.

Using Continuity Camera

Follow these steps to use Continuity Camera to take a photo or scan a document to your Mac. Because it’s the most likely scenario, we’ll describe importing to the Desktop from an iPhone, but the steps are the same for importing into any supported app or from an iPad.

First, Control-click the Desktop and choose either Import from iPhone > Take Photo or Import from iPhone > Scan Documents. A dialog appears on the Mac screen, telling you to use the iPhone to take the photo or scan the document. The iPhone displays a variant of the Camera app automatically.

If you’re taking a photo, you can switch between the rear- and front-facing cameras, pinch out to zoom, or enable the flash with the flash button. All you need to do is tap the shutter button. If the photo is blurry or otherwise unusable, tape Retake to try again, but if you like it, tap Use Photo. The picture shows up immediately on your Mac as a JPEG file.

If you’re instead scanning a document, you also get a Filters button that lets you set the scan type: color (the default), grayscale, black-and-white, or photo. By default, the scanning interface takes a picture automatically when it detects a document. If it moves too fast for you, tap Auto (at the upper right) to switch to Manual. Then tap the shutter button to capture the image, after which you may drag the circles to identify the document corners better. Then tap Retake or Keep Scan. If it’s a multi-page document, flip the page and continue scanning to add more pages. When you’re done, tap Save to send the document to your Mac as a PDF.

That’s it! The first time or two might seem a little awkward, but once you get the hang of Continuity Camera, it’s a wonderfully quick way to get a scan or photo onto your Mac.

 

October 16, 2018
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