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June 20, 2019

Apple Issues Voluntary Recall for Certain 2015 15-inch MacBook Pro Units

Apple Issues Voluntary Recall for Certain 2015 15-inch MacBook Pros

Heads up! If you’re using an older 15-inch MacBook Pro—the version with lots of ports that predates the current Thunderbolt 3 models—Apple has started a recall program to replace batteries that could explode and catch on fire. (We’re not kidding.) The affected MacBook Pro models were sold between primarily between September 2015 and February 2017, but to find out if your 15-inch MacBook Pro is affected, enter its serial number into Apple’s recall page. If it is included in the recall, shut it down and stop using it immediately! Contact Apple for a free battery replacement, and if you need any assistance, don’t hesitate to get in touch with us.

(Image courtesy of Apple)

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June 20, 2019
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Catching up with Apple in May: New MacBook Pros, New iPod touch, OS Updates
June 3, 2019

Catching up with Apple in May: New MacBook Pros, New iPod touch, OS Updates

Apple is well known for its splashy media events, now usually held in the Steve Jobs Theater at the company’s new Cupertino campus. But Apple reserves such events for major announcements. Smaller announcements, such as minor updates to particular product lines, operating system updates, or new repair programs, get only a press release, if that.

But just because a change doesn’t merit much fuss doesn’t mean it’s uninteresting—if you’ve been waiting for the right moment to buy a new Mac, for instance, an announcement of a small MacBook Pro revision might be exactly what you want to hear.

Here’s a roundup of Apple’s recent announcements in May 2019.

New MacBook Pro Models Feature Faster CPUs and New Butterfly Keyboards

Although Apple has a reputation for innovation, the company should also be lauded for its evolutionary changes, which are much more common. To wit, Apple quietly updated the 13-inch and 15-inch MacBook Pro models equipped with a Touch Bar with faster CPUs while keeping the prices the same.

You can now buy a 15-inch MacBook Pro with the latest 9th-generation 8-core Intel Core i9 processor, making it the fastest MacBook Pro ever—the previous model offered only a 6-core processor. The 15-inch models also offer faster graphics processors as options.

The 13-inch MacBook Pro models didn’t receive the same level of changes, but they gained slightly faster 8th-generation Intel processors that provide minor performance improvements.

Both models now come with the fourth generation of Apple’s controversial butterfly keyboard. We’ll have more on that issue soon.

Apple Launches MacBook Pro Repair Program for “Flexgate”

13-inch MacBook Pros from 2016 are susceptible to a display-related problem the press has dubbed “Flexgate.” According to Apple, affected Macs exhibit one or both of these symptoms:

  • The display backlight continuously or intermittently shows vertical bright areas along the entire bottom of the screen.
  • The display backlight stops working completely.

The problem is related to a flex cable connected to the display that’s too short and too fragile; some repair experts have suggested that failure is inevitable.

If your 13-inch Mac is showing either of these symptoms, you can now take advantage of Apple’s new 13-inch MacBook Pro Display Backlight Service Program to get a free repair. You can have your Mac fixed by Apple or an Apple Authorized Service Provider, and if you already paid for a repair, you can request a refund from Apple.

iOS 12.3 and tvOS 12.3 Add New TV App; iOS 12.3.1 Fixes Calling Bug; macOS Addresses ZombieLoad

As you’ve no doubt noticed in your Software Update notifications, Apple recently updated all its operating systems: iOS 12.3.1, macOS 10.14.5, watchOS 5.2.1, and tvOS 12.3. If you’re already running iOS 12 and macOS 10.14 Mojave, it’s fine to update.

iOS 12.3 and tvOS 12.3 are notable primarily because they include a new version of Apple’s TV app. This app now provides access to “channels,” by which Apple means subscription-based streaming video services like HBO and Showtime. Apart from letting you subscribe to such services inside the app and playing content from them in the app, the new app looks and works much like the previous version. The new app will also support Apple’s original content on the Apple TV+ service later this year.

Shortly after iOS 12.3 shipped, Apple released iOS 12.3.1, which fixes a critical bug that could prevent your iPhone from making or receiving phone calls. So if you upgraded to iOS 12.3, be sure to update to iOS 12.3.1 right away.

Similarly, it’s worth updating to macOS 10.14.5 to protect against a security vulnerability called ZombieLoad, and if you’re still running 10.12 Sierra or 10.13 High Sierra, be sure to install Security Update 2019-003 for the same protection.

New iPod touch Gains the A10 Chip and a 256 GB Configuration

Finally, Apple showed a little love to the littlest iOS device, the diminutive iPod touch. In the new model, Apple swapped the old A8 chip for a faster A10 chip that promises up to twice the performance. That added performance enables the new iPod touch to support Group FaceTime calls and enhanced augmented reality (AR) games.

The only other change in the iPod touch is that Apple now sells a 256 GB configuration for $399, joining the 32 GB configuration at $199 and the 128 GB configuration for $299.

(All images courtesy of Apple)

Social Media: If you haven’t been paying close attention, you might have missed Apple’s new MacBook Pros, new iPod touch, support for other streaming services in the TV app in iOS 12.3 and tvOS 12.3, and a repair program for “Flexgate.” Read on for details:

June 3, 2019
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Storage-Management-photo
August 3, 2018

Find Wasted Space with Storage Management

Find Wasted Space with Storage Management

Between photos, videos, music, and downloads, it’s easy to fill up your Mac’s drive, particularly if it has fast but small flash storage. A MacBook Air might have only 128 GB of drive space, and that goes quickly. Numerous utilities exist to help you find and delete unnecessary files, like GrandPerspective, OmniDiskSweeper, and WhatSize, but as of macOS 10.12 Sierra, Apple provides a built-in tool to clean house: the Storage Management window.

Storage Management is hidden inside the System Information app and is most easily accessed by choosing  > About This Mac, clicking the Storage button, and then clicking Manage…but wait! Before you click Manage, look at the About This Mac window’s Storage view.
storage-management-about-this-mac


Hover over each colored bar to see how much space is taken up by a particular type of data. The white space at the end of the bar is what’s still available. You can’t do much here, but the view gives you a quick overview of your drive usage.
When you click Manage, System Information launches, and the Storage Management window appears. (You can also open System Information manually and choose Window > Storage Management.) In the sidebar at the left, ignore Recommendations and look at the rest of the categories. They will vary a bit between Macs, depending on what apps you use, but they correspond to the colored bars you saw in the About This Mac window’s Storage view.

For some, mostly app-specific categories, like Mail and Photos, Storage Management merely tells you how much space the app’s data occupies and lets you either enable space optimization (downloading only recent attachments for Mail, and keeping only optimized photos on the Mac) or if that has been done already, open the app. To save more space, you must delete unnecessary data from within the app itself.

More interesting are the Applications, Documents, and iOS Files categories, all of which may contain gigabytes of unnecessary data. iOS Files, for instance, shows any device backups and software updates that are stored on your Mac’s drive. It’s worth keeping the latest backup of devices you still use, but many people have older backups and unnecessary updates kicking around.

The Applications category shown above lists your apps and is sorted by size by default. But try clicking the column header for Kind and scrolling down. You can probably delete most apps tagged as Duplicates or Older Versions. Similarly, click the Last Accessed column header to see which apps you haven’t launched in years. Many of them can probably go too. Plus, you can redownload anything tagged as coming from the App Store, so you can toss those apps if you want.

In Documents, you’ll see three buttons: Large Files, Downloads, and File Browser. Large Files focuses on files over 50 MB in size, Downloads shows you the contents of your Downloads folder (much of which you likely don’t need), and File Browser gives you a column view that’s sorted by file size and shows sizes next to each item. It’s great for trawling through your drive to find see what’s consuming all that space.
storage-management-documents

In any of these views other than File Browser, hover over any item and you see an X button for deleting the file and a magnifying glass button that reveals the file in the Finder. To delete multiple files at once, just Command-click or Shift-click to select them and then press the Delete key to remove them all at once. Storage Management gives you the combined size of all the selected files and warns you before deleting the files, so you can use this technique to preview how much space a multi-file deletion will save. In File Browser, select one or more files and either drag them to the Trash icon in the Dock, or press Command-Delete.

If your Mac’s drive is filling up—if it has less than 10 percent free space—consider using the Storage Management window’s tools to search out and delete files that are just wasting space.

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August 3, 2018
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