We know your business depends on your IT systems.
We wouldn’t have been in business for twenty years if we didn’t focus on our customer’s bottom line.
We do Mac IT, and we do it right.
We are real, approachable, and professional people who care about building a long-term, win-win relationship and making your business IT run efficiently.
- Easy to reach – Phone, email, iMessage, Slack. We work with our clients they way they want to work.If you want someone on the phone, call us.We answer our phones – real live people! (not offshore tech support call centers) Prefer not to “talk” to someone, no worries. We do email. We can text. Teams add us to their Slack groups.
- Easy to talk to – We care enough to treat you like a person – not a paycheck – and answer your questions directly, clearly, and honestly.
- Reputable – CreativeTechs is a respected leader in the community and the industry. We speak at seminars and conferences. We have customers that have been with us since the mid-1990’s.
- Experienced – Combined our company owners have over 48 years of experience serving Seattle’s Mac users. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We don’t send out warm bodies to train on your dime!
We have the skills to give you the hassle-free IT you need to get your work done and to enable your employees to be highly productive.
- Business savvy – We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company. We are small business owners ourselves. We’ve worked for and with big companies. We understand both small business and enterprise needs. We know when they intersect, and when they don’t.
- One Stop Shop – We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, and any other related technology needs. We focus on your IT so you can focus on your business.
- Proactive – Our service philosophy is proactive, not reactive. With state-of-the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems – rather than putting out fires.
- Quick Response – Our tools often tell us of your problems before you do. And we hop right on those issues and get them solved. No waiting for someone to schedule a visit and come out in a few days. (I can’t get Vanilla Ice out of my head. If there’s a problem, Yo I’ll solve it.)
- 100% Satisfaction Guarantee – We want you to be completely satisfied with our services. The growth of our business has always depended on the referrals of happy customers. We do what it takes to make you happy. No hassles, no problems.