When you’re a small company, affording everything that keeps your business growth at optimum levels can be quite a challenge. From wages to services to just keeping the lights on, running a small business takes a daily effort. So what happens when your company needs affordable computer service? CreativeTechs’ basic support services can help with just that, and not only are our services professional, but affordable too.
We provide many things to assist your company. When you have problems with anything computer related, we’re on standby to solve your problems immediately and without charging you monstrous fees to do so. When you need assistance with network and Mac issues, software support, or virus removal, CreativeTechs is here to help you.
CreativeTechs’ tech support doesn’t end there. Here are a few more excellent benefits:
- An incredible knowledge base – We can help you with just about anything computer related, and when we can’t, we’ll find someone who can.
- Increased productivity – With significantly reduced downtime, you’ll see an increase in how much work gets done by your employees.
- More available capital – Because you’re not paying us to be there full time, we reduce your IT costs significantly, leaving capital available for other projects.
So if you need quality help desk services in Seattle, contact CreativeTechs today to find out more.
Unlimited Cloud Backup
24/7 Remote Monitoring
Free Phone/Email Support
Onsite hours $125
Remote Session $50
Unlimited Secure Cloud BackupOur software backs up all your photos, movies, music and documents automatically. Regardless of size. Ready to restore when you need it. Hard Drives fail, it’s a basic fact of life. Did you know that the average cost of data recovery from a failed hard drive can be upwards of $3,000? That’s 10 years worth of our basic service! And, if your computer is lost or stolen, we can help locate it and give that information to the authorities.
24/7 MonitoringOur 100% custom built for Mac monitoring software examines every part of your Mac and tells us what’s going on. RAM usage, hard drives state, a spiked processor, kernel panics, security vulnerabilities. If a crucial system goes down, we’ll likely know about it before you do. And before it does, the software will examine backup logs so we know your data is safe!
Phone/Email SupportGot a question, just ask. All those quick little questions you have, answered promptly by our team of friendly Mac experts. We can save you a trip to the store or the expense of a house call. You ask the question, we’ll tell you how to solve the problem.
Virus/Malware/Spyware NotificationYes, viruses are a thing now for Mac users. For years Mac users didn’t have to worry about Viruses or Malware. But now we run across them constantly. Our system actively monitors your system for virus/malware/spyware, and alerts us if it finds anything. You’ll never have to wonder, “Is my computer safe?”
Rates: Creativetechs Standard Hourly Rate for customers not on a support plan is $175 an hour.
Remote Session: We control your screen and fix the issue. $50 Charge per incident. Major upgrades billed hourly @ $100/hr.
Onsite Help: For those times when it just can’t be done remotely, we’ll come to your location and do the work. Support Plan customers get a discounted rate of $125/hr