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This isn’t a tip. It’s a screenshot Kyle just sent me from one of the cooler projects we’ve been involved in so far this year. Kyle and Jordan prepared an entire network of computer images that a client took to China on a laptop drive. Kyle had to help them configure the network sufficiently over the phone so he could get in remotely and finish the office setup.

This is, from front to back, an RDC connection to a windows machine running in VMWare on another mac, which is running on a mac, when is screen shared from another mac, which is connected to via iChat Screen Sharing feature, and is in China.

Source: This screenshot represents the remarkable degree of network acrobatics Kyle had to perform in order to get everything up and running in time. Once he remotely reprogramed a network router to fix a VPN issue (via the Chinese interface), the support became much less interesting.

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