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CreativeTechs QuickTips #04 Week of September 6, 2004

Tip One: Fix Garbled Fonts in Safari, Explorer or Mail.

Garbled fonts (like the example to the right) can be caused by a variety of things. Here are some of the more common solutions:

A). First and foremost, look at your fonts. A common cause of this problem can be activating multiple versions of Helvetica. Mac OS X comes with a Helvetica.dfont already installed in the system. Activating another version of Helvetica can trigger this problem. (Also, if you have the font Helvetica Fractions in your font collection, this can potentially trigger this problem as well).

B). If you are using Suitcase, turn off auto-actvation. (Found in Preferences, under the Activation tab). This turns off general activation in most Applications. It does not turn off activation in InDesign, Quark or other programs that use a special Suitcase plug-in. This will help prevent conflicting Helveticas from being activated without your knowledge.

C). If that doesn't help, it is possible that your computer's font cache files are corrupt. There are several easy utilities that can be used to clean these cache files. Kyle's favorite is Font Cache Cleaner, which can be downloaded at the link below:

http://homepage.mac.com/mdouma46/fcache/fcache.html

[Source: This tip is inspired by an email question from designer Alison Grevstad. Answer provided by Kyle Pauley at CreativeTechs.]

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Tip Two: VersionTracker.com Website.

Here at CreativeTechs, we have to keep track of all the latest software versions and updates. In the old days we'd spend hours and hours every week researching the latest versions of all the graphic software we support. (Ah the old days...)

Today we're lazy. One website keeps track of the latest versions of almost every piece of Mac OS X software you are likely to use:

www.versiontracker.com

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QuickTips is a free weekly e-newsletter from CreativeTechs, Inc. Each week we publish a fresh mix of left-brain and right-brain tips based on our real world experience supporting hundreds of creative teams in the greater Seattle area. For a complete archive of previous tips, visit www.creativetechs.com/tips

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